Contractor Pro Works (“Contractor Pro Works,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide to us. This Privacy Policy explains how we collect, use, share, and protect information when you use our website, submit forms, receive job opportunities, accept jobs, make payments, or otherwise interact with Contractor Pro Works.
Information We Collect
We may collect information you voluntarily provide to us, including your name, email address, phone number, business information, service area, qualifications, and other information submitted through contractor registration forms or other forms on our website.
When contractors accept or complete jobs, we may also collect information such as job claim identifiers, final job amounts, uploaded receipts, job completion information, and related transaction details.
We may also collect technical information automatically, including IP address, browser type, device information, referring pages, pages visited, and other usage data.
Customer and Job Information
Contractor Pro Works may receive customer information in connection with service requests, including customer names, phone numbers, addresses, appointment information, and service details.
Job opportunities may initially be shared with eligible contractors without disclosing unnecessary customer contact information.
Once a contractor successfully accepts a job, Contractor Pro Works may provide that contractor with the customer information reasonably necessary to perform the requested service.
Contractors are expected to use customer information only for purposes related to the accepted job and may not sell, distribute, misuse, or retain customer information for unrelated purposes.
How We Use Information
We may use collected information to operate Contractor Pro Works, register and communicate with contractors, distribute job opportunities, assign accepted jobs, provide customer information to assigned contractors, process job completion information, calculate contractor fees, process payments, maintain records, prevent misuse or fraud, provide support, and improve our services.
We may also use contact information to send transactional communications concerning job opportunities, accepted jobs, payments, receipts, account activity, or other operational matters.
Payment Information
Payments may be processed through third-party payment processors, including Stripe.
Contractor Pro Works does not typically receive or store complete payment card numbers. Payment information is transmitted to and processed by the applicable payment processor according to its own privacy and security practices.
We may receive transaction-related information such as payment status, amount paid, transaction identifiers, and related payment records.
Receipt Uploads
Contractors may be required to upload receipts, invoices, or other documentation relating to completed jobs.
These files may be stored through our website, customer relationship management platform, form provider, cloud infrastructure, or other service providers used to operate Contractor Pro Works.
Uploaded documents should not contain unnecessary sensitive personal information.
How We Share Information
We may share information with service providers that assist us with website hosting, customer relationship management, email delivery, payment processing, form processing, analytics, communications, automation, and related business operations.
We may also disclose information when reasonably necessary to comply with law, respond to lawful requests, protect our rights, investigate fraud or misuse, enforce our agreements, or protect the safety of users or others.
We do not sell personal information to advertisers.
Third-Party Services
Contractor Pro Works may use third-party platforms and services, including payment processors, email providers, hosting providers, customer relationship management systems, and automation providers.
Those services may process information according to their own privacy policies and terms.
Data Retention
We may retain information for as long as reasonably necessary to operate our business, maintain transaction and job records, comply with legal or accounting obligations, resolve disputes, prevent fraud, and enforce our agreements.
Retention periods may vary depending on the type of information involved.
Data Security
We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, misuse, alteration, or disclosure.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Choices
You may contact us to request correction or updating of certain personal information we maintain about you.
You may also request that we stop sending non-essential communications. Transactional or operational communications may still be sent when necessary to provide services or administer your relationship with Contractor Pro Works.
Children’s Privacy
Contractor Pro Works is intended for adults and business users. Our services are not directed toward children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. When changes are made, the updated policy will be posted on this page with a revised effective date.
Continued use of our services after a change becomes effective constitutes acknowledgment of the updated policy.
Contact Us
For privacy-related questions or requests, contact:
Contractor Pro Works
Email: [email protected]